APPROACH TO THE DESIGN OF A MODEL TO ASSESS THE RESILIENCE IN TOURIST DESTINATIONS

Abstract

In recent years, different models of indicators have been designed to measure the
sustainability of tourism destinations. However, two important aspects have been
relegated in these works: the limited role given to the local population as a relevant
agent in the tourism management process and the excessive importance attached to
objective indicators. The role of the subjective components is particularly important
in times of crisis and natural disasters that affect the tourism sector (UNWTO, 2005).
Pointing to these weaknesses of existing models, this document presents advances
in design, of a matrix that relieves in a better way the role of local communities and
introduces subjective perceptions in the evaluation of key factors of the sustainability
of the destinations.through. These matrix it is focused in the concept of "resilience",
defined as the ability of tourist systems to return to the state of equilibrium
after having undergone an alteration that it affects them in their daily march.
The questions are, therefore: ¿What kind of operations makes possible the
strengthening of resilience? ¿How is the articulation between the tourist
system and its environment established? ¿What are the factors that affect the
vulnerability of tourism systems? What factors make them more resilient.