Un estudio en liceos de la Región Metropolitana

Abstract

The trust that students have in their teachers has a significant impact on both academic outcomes and subjective well-being, as well as on the development of positive cultural norms. This impact becomes even more crucial during crises such as the COVID-19 pandemic. The main goal of the study was to investigate the configuration of trust between students and teachers, while exploring the factors that influence its generation and erosion. To achieve this, a mixed methodological design was employed, which included a survey of 1267 students and critical incident interviews with 25. The study found that students exhibited a high level of trust in their teachers. Students referred to specific incidents that had helped build their trust, which tended to revolve around three facets of trust: benevolence, openness, and competence. During the pandemic, benevolence was identified as fundamental aspect of trust, as teachers expressed concern for students’ psycho-emotional and academic well-being.